Jacob @ Prevelo Bikes is phenomenal! This attention to detail in the build of this little bicycle is amazing and his customer support was awesome!
I got my son his first balance bike at 2 yrs old for Christmas in 2016. By August, he has mastered it and I felt it was time to start looking into his first pedal bike. After weeks of research (that's how I am) I discovered Prevelo and placed my order for my son's first pedal bike (Alpha One) for his 3rd birthday in early November 2017. The build quality was perfect and assembly a breeze.
At first, we had our son ride the bike without pedals so he could get used to the size of the bike since it was bigger than his balance bike. By the 4th day of practicing, he pedaled on his own for the first time. The look on his face was PRICELESS. The lower center of gravity and his ability to put his feet flat on the ground from the seated position is confidence-inspiring for my son.
Our whole experience with the Alpha One, from the website, the ordering, the shipping time, packaging, assembly, the quality and customer support has been EXCEPTIONAL.
If I could I would rate this product 6 Stars.
Because my son is 3.5 yrs old now, I will be looking to order an Alpha Two for him soon since I enrolled in the Trade-Up Program that Prevelo Bikes offers.
I can't thank Jacob and his team @ Prevelo Bikes enough for creating and delivering the PERFECT bicycle for my son.
Thank you again Jacob and you'll be seeing my son and I sometime this year for his Alpha Two and some TACOS.