Shipping

$29 Flat Rate Bike Shipping

All bikes ship via ground shipping within the 48 contiguous states of USA for $29.

 

Parts and Accessories

Orders without a bike over $99 ship for FREE.  Orders under $99 ship for a flat rate of $8. 

 

 

Shipping Speed

Unless otherwise noted, orders for in stock bikes ship same day if ordered before noon PST Monday through Friday (except holidays).  Our standard shipping methods within the 48 contiguous states are FedEx Ground and UPS Ground. Note that we may use alternative shipments outside of the 48 contiguous states or for smaller packages.  

The map below illustrates transit times to US regions once orders leave our warehouse in California.

fedex transit time map
1 day 2 days 3 days 4 days 5 days 6days 7+days
If shipped on... Estimated delivery on
Monday Tue Wed Thu Fri Mon Tue** Wed***
Tuesday Wed Thu Fri Mon Tue Wed** Thu***
Wednesday Thu Fri

Sat (Res)
Mon (Com)

Tue Wed Thu** Fri***
Thursday Fri

Sat (Red)
Mon (Com)

Mon (Res)
Tue (Com)
Wed Thu Fri** Mon***
Friday Sat (Res)
Mon (Com)
Mon (Res)
Tue (Com)
Tue (Res)
Wed (Com)
Thu Fri Mon** Tue***

Res = destination is a residential address
Com = destination is a commercial address
** The following week
*** Earliest possible delivery beginning the following week.
Transit times are subject to weather and other carrier delays.
We do our best to keep this map up to date.  But FedEx can change transit times.  For the most up to date transit times visit fedex.com

 

Warehouse Location

All bikes ship directly from our warehouse in Temecula, California, USA.

 

Expedited Shipping

Expedited shipping options are available on the checkout page. If you would like other expedited shipping options, please call us at (951) 228-0100 or send us a message.  Expedited shipping fees are non-refundable.

 

Alaska & Hawaii

There are no returns for bikes sent to Alaska & Hawaii.  All sales are final

Accessories Small Bikes Medium Bikes Large Bikes
(Alpha Zero, Alpha One, Alpha Two) (Zulu One, Zulu Two, Alpha Three, Zulu Three) (Alpha Four, Zulu Four)
Shipping Cost 35 USD (FREE if included with bicycle order) 50 USD per bike 70 USD per bike 90 USD per bike

 

APO & DPO Addresses

Prevelo Bikes ships to APO and DPO addresses.  There is a $45 charge for shipping to an APO/DPO address and shipments are sent via USPS Parcel Select.  There are no returns for bikes sent to APO/DPO addresses.  All sales are final.

 

PO Boxes

We generally do not ship to PO boxes that do not accept UPS and FexEx deliveries.  If you need a bike shipped to a PO box, please contact us before ordering.

 

Canadian Shipping  

Accessories Small Bikes Medium Bikes Large Bikes
(Alpha Zero, Alpha One, Alpha Two) (Zulu One, Zulu Two, Alpha Three, Zulu Three) (Alpha Four, Zulu Four)
Shipping Cost 35 USD (FREE if included with bicycle order) 50 USD per bike 70 USD per bike 90 USD per bike
Duties Prevelo Bikes pay all duties

 

There are no returns for orders shipped to Canada.  All sales are final.

We strongly recommend that Canadian customers not order items like knee pads, gloves and helmets.  These types of items frequently need to be exchanges because of fit and we cannot accommodate those exchanges and returns.

Bell and Giro products cannot be shipped to Canada.

 

International Shipping

Prevelo Bikes ships to other international destinations at discounted rates.  Rates are calculated at checkout.

All international sales are final and buyer is responsible for any import duties and taxes that may apply at the destination country.

Bell and Giro products cannot be shipped internationally. 

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